Privacy Policy

1. Overview

Welcome to ASTRO9 (operated by Satyam Tripathi). We respect your privacy and are committed to safeguarding the personal and sensitive information you share with us. This Privacy Policy outlines how we collect, handle, store, and protect your information when you visit our website or book an online Vedic astrology or numerology consultation.

2. Information We Collect

In order to generate your birth chart (Kundli), perform accurate astrological calculations, and conduct personalized consultations, we collect the following details:

• Personal Identity: Full Name, gender, and contact phone number.
• Communication Details: Email address for appointment confirmations, session notes, and customer support.
• Birth & Astrological Data: Exact Date of Birth, Time of Birth, and Place/City of Birth.
• Inquiry Details: Specific questions, life concerns, or areas of focus you submit via our booking or inquiry forms.
• Payment Information: All payments are processed through secure, PCI-DSS compliant third-party payment gateways (such as Razorpay). We do not store your credit card, debit card, UPI PIN, or net banking passwords on our servers.

3. How We Use Your Information

We utilize your personal information exclusively for legitimate service purposes:

• To construct and analyze your Vedic horoscope, astrological charts, and numerology profiles.
• To schedule, coordinate, and conduct your one-on-one consultation sessions via audio/video call or chat.
• To deliver payment confirmations, reminders, and booking receipts.
• To respond to your inquiries, support requests, and feedback.
• To comply with statutory legal and accounting obligations.

4. Strict Confidentiality & Data Sharing

Your astrological discussions, life situations, and birth records are strictly confidential.

• No Sale of Data: We will never sell, rent, trade, or monetize your personal or astrological information to third parties or marketing agencies.
• Service Providers: We share necessary details only with vetted service providers who enable our operations (e.g., Razorpay for payment processing and secure booking software). These providers are bound by strict non-disclosure obligations.
• Legal Requirements: We may disclose information only if strictly mandated by applicable law, court order, or governmental authority.

5. Data Storage and Security

We implement industry-standard technical, organizational, and physical security measures to protect your personal data from unauthorized access, alteration, loss, or disclosure. All website data transfer is encrypted using Transport Layer Security (HTTPS/SSL).

6. Cookies and Tracking Technologies

Our website may use standard cookies and analytics tools to understand website traffic, monitor performance, and enhance your user experience. You can modify your browser settings to refuse cookies; however, some site features may not function optimally as a result.

7. Your Rights

You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or request the deletion of your consultation records after your session is concluded. To exercise any of these rights, please write to us at the contact email below.